Microsoft Dynamics 365 Training

Following Dynamics 365 implementation, City Dynamics deliver training to ensure everyone knows how to use the system.

Microsoft Dynamics 365 Training

Bring everyone onboard with Dynamics 365 Training

Training staff on Dynamics 365 systems helps businesses to ensure everyone adopts the new system and is confident using the features and functions that will make them more productive. Ultimately, Dynamics 365 Training maximises the return on investment.  

We can deliver training remotely via Microsoft Teams or run in-person training sessions at your premises or another suitable location.

Sector-specific training

We have perfected our Microsoft Dynamics 365 training over many implementations and can tailor the training we deliver to meet specific business and sector requirements.

For example, we specialise in delivering training for clients in the following industries:

Financial and banking

Professional services


Tailored Dynamics 365 Training

We will tailor our Dynamics 365 training sessions to bring out the best in your people. Most of the training sessions we deliver follow the implementation of a new Dynamics 365 system. 

However, many of our clients upgrade from older Dynamics 365 systems or Microsoft Great Plains. For these clients, we provide training that specifically focuses on the additional functionality of the new system to ensure the greatest value for the business.

Microsoft Dynamics 365 Training

Key benefits of our Microsoft Dynamics 365 Training

Increase adoption

Engaging training to encourage employees to use the system.

Reference guides

Bespoke guides can be produced for future reference.

Expert trainers

With a wealth of Dynamics 365 Training experience.


Maximise the return on investment for Dynamics 365.

Trusted Training

At City Dynamics, we pride ourselves on having a Microsoft Dynamics 365 trainers that are:

Highly experienced


Easy to talk to

Microsoft Certified

All our trainers are Microsoft certified in Dynamics 365 applications. Our training sessions are designed to empower users to enhance productivity and collaboration using the tools available in Dynamics 365 applications. Our friendly and approachable trainers communicate clearly using jargon-free language that new system users can understand.

Why choose City Dynamics Training?

Here at City Dynamics, we know that a Dynamics 365 system is only as good as the people using it.  That’s why we help clients to prepare for go-live with the right level of tailored training.

We have decades of experience when it comes to training our clients’ staff on Microsoft Dynamics 365 systems. Every project is different, and we will ensure the training we deliver is in line with your unique business requirements. 

It’s all about empowering your people to optimise the way they use Dynamics 365 to drive success for your organisation.

Frequently Asked Questions

If you have a background in business operations, accounting or sales, it’s likely that you have had prior experience with similar technologies and/or Microsoft products. Microsoft Dynamics 365 is extremely intuitive and user-friendly and the team at City Dynamics are here to support you with additional training as and when required. It should only take a week or so to learn the basics and there are many options available to assist you to deepen your knowledge.

We provide training that can help you to optimise your system and maximise the capability. We can offer one to one tuition for new or experienced users and each session can be tailored to your needs, from basic navigation to building complex reports and dashboards for a refresher or complete beginner. Our training packages start from £150 for 1 hour delivered online.

Our training can be delivered one to one or in groups either online or in person at your office. Just let us know your preference and we will tailor a package for you. Our training is interactive so that you have first hand experience of working in your system while you learn. We will go at a comfortable pace for your experience level, leaving plenty of opportunity to check for understanding and feedback.

We can offer comprehensive and interactive training on Microsoft Dynamics 365 for Sales, Customer Service, Click Dimensions, Project Operations, Power BI, Power Platform and Business Central. Our training covers new starter introduction, experienced users, administration and new features to help you get the maximum benefit from your system and stay up to date with the latest developments from Microsoft.

Get in touch

Choose Dynamics 365 Training from City Dynamics

With an in-depth understanding of Microsoft Dynamics 365, our Microsoft certified team will provide the right level of training for your organisation.