Microsoft Dynamics Great Plains Support

Microsoft Great Plains, known also as Dynamics GP, empowers small to medium-sized businesses with robust financial management, streamlined operations, and insightful analytics all included within a user-friendly interface.

City Dynamics support ensures your Dynamics GP system operates at peak performance, to maximise efficiency and minimise downtime. Great Plains is an important part of the Microsoft Dynamics suite, and it seamlessly integrates with Microsoft SQL Server for efficient data storage.

Microsoft Dynamics Great Plains Support

Microsoft Great Plains Support to keep you connected

City Dynamics works with you and your team to handle all your GP support needs. We have in-depth experience with Great Plains, understand your unique needs, and are available to help with any software or technical problems that arise.

We provide remote technical support during office hours for all of our Great Plains clients.

Tailored GP Support For a Wide Range of Industries

At City Dynamics, we specialise in supporting and optimising Microsoft Great Plains (Dynamics GP) solutions that address the unique requirements of businesses who operate in a range of industries, including but not limited to finance and banking, professional services, and not-for-profit.

Our in-depth technical understanding of the software and our many years of experience working with different business challenges allows us to provide bespoke solutions to drive efficiency and growth across a wide range of sectors.

Whether it's streamlining financial processes, improving inventory management, or integrated advanced reporting tools, our goal is to ensure that each business maximises the full potential of Dynamics GP. By leveraging our expertise, businesses can achieve greater productivity, make informed decisions, and foster sustainable growth across a wide range of sectors.

Expertise in Great Plains

As a certified Microsoft Dynamics Partner, City Dynamics boasts a team of highly skilled consultants and developers. Our expertise ensures seamless integration and support of Microsoft Great Plains software, to allow your business to operate successfully.


We provide comprehensive support services to cover every aspect of your Dynamics GP implementation, from initial setup and customisation to ongoing maintenance and troubleshooting. Our team stays up-to-date with the latest updates - including the forthcoming sunsetting of Microsoft Great Plains software - to allow us to promptly apply updates and transition your system as required.


We also support you with updates and software updates to new versions of Great Plains as Microsoft releases them. Our proactive approach ensures that your software remains current, secure, and fully optimised. With City Dynamics as your partner, you can trust that your Great Plains system is in capable hands.

Why Choose City Dynamics for Your Great Plains Support

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Microsoft Dynamics Great Plains Support

Support for your system with no limits to the number of calls you can raise.

City Dynamics are established senior consultants with a minimum of 12 years experience with Great Plains
UK business hours from 09:00-18:00.
Long established GP partner since GP v3.00
Support for CRM and Business Central

Commitment to Customer Success With a Proven Track Record

With a strong portfolio of successful projects across various industries, City Dynamics has established a reputation for delivering robust and reliable Microsoft Great Plains (Dynamics GP) solutions. Our clients benefit from our proven methodologies and unwavering commitment to excellence, ensuring that each project is executed with precision and professionalism.


Our customer-centric approach to support services means we are dedicated to your success every step of the way. We prioritise understanding your unique business needs, challenges, and objectives to provide personalised solutions that deliver measurable results. Our team works closely with you to identify and resolve any issues you may be facing with the Dynamics GP software, ensuring optimal performance and minimal disruptions to your operations.


We take the time to understand your overall goals and long-term vision, allowing us to offer strategic advice and tailored solutions that align with your business objectives. Our proactive support includes regular check-ins, comprehensive training sessions, and continuous optimisation of your Dynamics GP system to ensure it evolves alongside your business.

User Adoption and Training

We understand that technology is only as effective as its users. At City Dynamics, we place a strong emphasis on comprehensive user training and ongoing support to ensure that your team is fully equipped and capable of leveraging the full capabilities of Microsoft Great Plains (Dynamics GP) software. Our approach goes beyond implementation; we are committed to ensuring your employees have the knowledge and skills they need to utilise Dynamics GP effectively and efficiently.

By investing in user training and support, City Dynamics helps to ensure that your technology investments are delivering maximum value. We believe that well-trained, empowered users are the key to unlocking the full potential of Microsoft Great Plains, leading to improved productivity and increased operational efficiency.

Frequently Asked Questions About Great Plains Support

Why invest in GP support if Microsoft is discontinuing the software?

By investing in Great Plains support, we can ensure that you are using the system to its maximum potential - even though Microsoft is discontinuing support themselves. We can also work closely with you to migrate from Great Plains to Dynamics 365 Business Central - when and as your business becomes ready to do so.

How are City Dynamics supporting the transition from Great Plains to Business Central?

We’re a certified Microsoft Partner - and with our lengthy experience working with Great Plains, as well as our own experience transitioning from one software to another, we fully understand the complexities of the project. We have full information regarding our GP to Business Central migration service and if you require initial support with your current Great Plains implementation before transitioning, we are on hand to help.

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