Microsoft Dynamics 365 for Professional Services

City Dynamics provides Dynamics 365 for Professional Services to help organisations conquer their business challenges and drive transformation.

Microsoft Dynamics 365 for Professional Services

Deliver outstanding client experiences

Professional Services firms need to build trusted relationships by delivering great client experiences. Building a workplace where it’s easy to monitor client interactions and internal resource availability for key decision making is vital.

Microsoft Dynamics 365 for Professional Services, expertly delivered by City Dynamics, is designed to help you optimise operations and engage with your clients.

Microsoft Dynamics 365 – an integrated approach

Dynamics 365 provides professional services firms with an integrated approach with powerful ERP and CRM applications that cover all aspects of:

Sales

Planning

Resourcing

Delivery

Billing

The Professional Services industry is transforming due to new challenges and economic changes. Clients demand excellent service delivery plus value for money. City Dynamics can help you meet these challenges with a Dynamics 365 system that will enable you to deliver high service quality while optimising the use of your existing resources.

Cloud-based Dynamics 365 for Professional Services

Today’s Professional Services firms need their employees to react quickly with the ability to work anywhere and on any device. Microsoft Dynamics 365 for Professional Services can be accessed by users at any time via the cloud, wherever they are and on their device of choice.

City Dynamics is firmly focused on delivering solutions in the cloud – we don’t offer on-premise services. This level of specialisation and our wealth of experience delivering cloud-based Dynamics 365 for Professional Services means you’ll be working with a trusted Microsoft partner.

We will help you make the leap from on premise to the cloud and we’ll support you every step of the way. Just like we’ve done for many Professional Services clients.  

Work better together with Dynamics 365

The joined-up Microsoft solutions we deliver are designed to improve and deepen collaboration with information shared between everyone.

Microsoft Dynamics 365 for Professional Services

Teams are more empowered, engaged and productive.

Everyone has access to a single version of the truth (no more duplicate data)

Work becomes easier as information can be shared in real-time.

Why City Dynamics?

City Dynamics is a Microsoft Gold partner with a wealth of experience. We specialise in delivering Dynamics 365 for Professional Services firms to help them address their business challenges and drive transformation with systems that:

Automate manual processes to increase productivity

Modernise IT infrastructure in the cloud

Integrate all data into a central location, making it accessible

Generate deeper insights for better decision-making

Frequently Asked Questions

Microsoft Dynamics 365 is software supplied by City Dynamics and can benefit professional service firms by providing a comprehensive solution to streamline business operations, improve productivity and enhance customer service. With its project management capabilities, Microsoft Dynamics 365 can help professional services firms manage projects from start to finish, from estimating and planning to resource allocation and invoicing. It can also provide real-time insights into project status and profitability, enabling firms to make data-driven decisions and better manage customer relationships by delivering a personalised experience.

For professional services, Microsoft Dynamics 365 can be used to manage various business processes. With its project management capabilities, Microsoft Dynamics can help professional service companies manage their projects from start to finish, including tracking tasks, timelines, budgets and deliverables. In addition to this, its financial management capabilities means Microsoft Dynamics can help professional services manage their accounting, financial reporting, budgeting, and forecasting. Also, its CRM capabilities means that professional services can manage their client relationships, interactions and employee time.

City Dynamics supports businesses throughout the implementation of Microsoft Dynamics 365 software and will help you change from on premise to the cloud, with support available at every step of the way. We will help to configure the solution to meet the needs of each professional service firm including resource allocation, financial management, and help migrate existing data from legacy systems to Microsoft Dynamics 365.

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