Vacancy

Graduate CRM and Power Platform Consultant

Location: Hybrid London / Home
Application Deadline: 31/05/2024

Apply Now

Job Description

Are you a recent graduate looking to start your career in the Tech space? We are hiring a Graduate CRM and Power Platform Consultant.

As a small business working on significant and varied projects your role will be impactful and rewarding, you’ll see our client’s business’s transform through your hard work and dedication.

Our mission is to improve the lives and business success of our clients and their people. We do this by transforming clients’ businesses with the Microsoft Power Platform and a suite of Microsoft Dynamics 365 business solutions. The transformation allows them to grow, scale, acquire new businesses, and much more. We’re based in the heart of the City, where many of our clients, who are finance or professional services companies, are based.

You’ll be working alongside our supportive and experienced CRM and Power Platform team. Your personal growth and development are the key to our success, and you’ll be encouraged to co-create your own challenging objectives and targets that allow your career and salary to flourish.

Within the CRM team your role will involve working with the Power Platform and Microsoft Dynamics 365 CRM applications. You’ll leverage the functionality of the Power Platform using low code to build apps for clients. You’ll have the opportunity to work directly with our clients, understand their vision for change and design, build and implement the change. You’ll also be involved in building our IP solutions within the Power Platform.

You’ll have exposure to clients, working with and up-skilling on the Power Platform and CRM technologies and be involved in all the stages of the project life cycle. It’s an amazing opportunity!

Key Accountabilities

  • The majority of the role will be spent working with clients, where you will be involved in all stages of project delivery; discovering, defining, building, testing and deploying solutions with a variety of technologies; Power Platform, D365 Sales, Marketing, Customer Service and Project Operations as well as integration with D365.

Some of your responsibilities will include:

  • Business analysis to ensure an efficient and cost-effective solution. – Design and customisation including write-ups and planning sessions. – Configuration and testing with a detailed introduction to the customer. – Installation and data migration. – Training through a structured and user-friendly delivery method.
  • Monitoring and updating in line with the contract of service. Business Central.
  • Working with stakeholders to deliver business processes into Dynamic 365 and Power Apps solutions

Essential Skills & Experience

  • STEM Degree from a reputable university
  • An ability to explore and learn new skills
  • An ability to create solutions for clients based their needs
  • Team player: someone who wants to help their colleagues succeed
  • Excellent communication skills
  • Exceptional analytical skills, attention to detail.
  • The ability to communicate with, influence and manage stakeholders expectations.

Desirable Skills & Experience

  • Able to build relationships with suppliers, partners, customers and prospective customers
  • Support Helpdesk by troubleshooting issues with Microsoft Dynamics 365, demonstrating a professional, respectful, and proactive approach to customer service.
  • Working with stakeholders to deliver business processes into Dynamic 365 and Power Apps solutions

Our Company Culture

  • We have a growth mindset, a passion for knowledge, and we want to learn and evolve. We invest some of our own time in developing our technical skills.
  • We care about our clients and colleagues and are sincere in supporting them to solve their issues and celebrate with them in their successes.
  • We have a positive and cheerful outlook to life. We regularly have fun social and wellbeing events together.
  • We’re great communicators and can communicate and engage with people at all levels of an organisation to build productive relationships.
  • We manage our time effectively, know how to prioritise our workload, and work towards completing tasks within given deadlines.
  • We’re willing to travel to client sites, locally, nationally, and internationally as part of our role.

Our Team Culture

  • As a small business, the biggest bonus is that you’ll see the impact of all your hard work of the positive changes you’ve made to our client’s businesses, making your role really purposeful , engaging and enjoyable!
  • We’re a friendly and supportive team, we enjoy each other’s company especially when in the office together and working remotely. We organise social and fun evenings, giving you time to get to know your colleagues.
  • We have a great working environment with our WeWork office, where there are lunchtime and evening social and wellbeing events.
  • You’ll be encouraged to progress your career through exposure to significant and varied projects and passing Microsoft Certifications.
  • You’ll create a personal development plan to ensure you are progressing on your career and salary path.
  • Hybrid working options, where you’ll be working from home, our office and client sites.
  • Our benefits package includes, Vitality Health Insurance and Medicash health plan, these also provide access to host of discounts to services and products.
Apply Now

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What our employees say

Meet the team and find out what they have to say about life at City Dynamics.

“I started at City Dynamics as a Technology Consultant focusing on CRM. I also got to work with the Business Central team, helping them to build integrations. This is something that would never happen in a huge organisation where you have one role that you mustn’t veer away from. City Dynamics has allowed me to explore all the different aspects of a technology cloud-based business, which is great."
YashTechnology Consultant
Yash
"The onboarding process at City Dynamics was straightforward and seamless. There was a lot of education available as soon as I started, and that support is ongoing. You won’t just get a week’s training and be left to fend for yourself, which is really reassuring. City Dynamics invests significant time and resources in up-skilling and training all employees."
KatieFinance Assistant
Katie
“When I started at City Dynamics five years ago, I was a Finance Assistant working with a system that our consultants implement, and I thought ‘I’d like a go at that’. Being given the opportunity and support to switch roles like that led my career down a whole different path and I’ve never looked back. We’re a sociable bunch in a central location, close to Shoreditch, with plenty of great places to eat and drink nearby. Plus, it’s always easy for everyone to get home. Sustainability is a big deal at City Dynamics, and we have step count competitions. So, we’ll always walk to visit a client if they’re within walking distance, which is great for both the environment and our step counts.”
JacobBusiness Central Consultant
Jacob
“Closing my first big deal for City Dynamics was a major career highlight, especially the celebrations with the Directors and the team. That recognition meant a lot to me. City Dynamics uses a WeWork office space. There are regular wellbeing events such as yoga and meditation sessions, as well as social events like drinks after work. It’s a great way to bond with the team and meet co-workers from other companies. We enjoy planning charity events, such as the London to Brighton bike ride. It’s such a close-knit team that you feel like part of a family.”
WillTechnical Sales Consultant
Will
“Previously I worked as a CFO for a number of SMEs. I then retrained to become a consultant at City Dynamics, which allowed me to bring my wealth of experience in finance departments to help our clients. Progressing into an area I always had an interest in, which provided a total change of scene, is a career highlight. It’s not just about technical expertise, we focus on recruiting people that fit in with our close-knit culture and beliefs. People who will help each other out and enjoy working closely with a team without any barriers. After our monthly meeting, we usually have a social event. This can be anything from indoor clay pigeon shooting to bowling, Bingo Bongo, go-karting, sixes (indoor cricket) and so forth. There are also plenty of ad hoc social events organised, we never have to go far from the office to find a decent bar or restaurant.”
JamesHead of ERP
James
Previous
Next
“I started at City Dynamics as a Technology Consultant focusing on CRM. I also got to work with the Business Central team, helping them to build integrations. This is something that would never happen in a huge organisation where you have one role that you mustn’t veer away from. City Dynamics has allowed me to explore all the different aspects of a technology cloud-based business, which is great."
YashTechnology Consultant
Yash
"The onboarding process at City Dynamics was straightforward and seamless. There was a lot of education available as soon as I started, and that support is ongoing. You won’t just get a week’s training and be left to fend for yourself, which is really reassuring. City Dynamics invests significant time and resources in up-skilling and training all employees."
KatieFinance Assistant
Katie
“When I started at City Dynamics five years ago, I was a Finance Assistant working with a system that our consultants implement, and I thought ‘I’d like a go at that’. Being given the opportunity and support to switch roles like that led my career down a whole different path and I’ve never looked back. We’re a sociable bunch in a central location, close to Shoreditch, with plenty of great places to eat and drink nearby. Plus, it’s always easy for everyone to get home. Sustainability is a big deal at City Dynamics, and we have step count competitions. So, we’ll always walk to visit a client if they’re within walking distance, which is great for both the environment and our step counts.”
JacobBusiness Central Consultant
Jacob
“Closing my first big deal for City Dynamics was a major career highlight, especially the celebrations with the Directors and the team. That recognition meant a lot to me. City Dynamics uses a WeWork office space. There are regular wellbeing events such as yoga and meditation sessions, as well as social events like drinks after work. It’s a great way to bond with the team and meet co-workers from other companies. We enjoy planning charity events, such as the London to Brighton bike ride. It’s such a close-knit team that you feel like part of a family.”
WillTechnical Sales Consultant
Will
“Previously I worked as a CFO for a number of SMEs. I then retrained to become a consultant at City Dynamics, which allowed me to bring my wealth of experience in finance departments to help our clients. Progressing into an area I always had an interest in, which provided a total change of scene, is a career highlight. It’s not just about technical expertise, we focus on recruiting people that fit in with our close-knit culture and beliefs. People who will help each other out and enjoy working closely with a team without any barriers. After our monthly meeting, we usually have a social event. This can be anything from indoor clay pigeon shooting to bowling, Bingo Bongo, go-karting, sixes (indoor cricket) and so forth. There are also plenty of ad hoc social events organised, we never have to go far from the office to find a decent bar or restaurant.”
JamesHead of ERP
James
Previous
Next
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