
City Dynamics New features of Microsoft Dynamics 365 V9 Webinar
12/12/2017
Events & Webinars
City Dynamics Dynamics 365 V9 Webinar from City Dynamics on Vimeo.
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Dynamics 365 brings together the best of Microsoft’s CRM and ERP cloud offerings into one cloud service with specific, purpose built apps for each of your key business processes, including finance, sales, customer service, marketing and project service.
Dynamics 365 provides customers with the familiarity of the Microsoft UI, alongside cutting edge analytics, integration and workflow. The platform ensures consistency, interoperability and extensibility.
This feature supports all aspects of your sales processes, including internal and field sales, helping you to build loyalty with your customers. Dynamics 365 gives your sales process transparency through tracking order processing and providing an overview of each customer; including details on all orders and communications. Dynamics 365 for Sales lets your sales team bring digital intelligence into each deal and focus on the right prospects with contextual customer insights based on social networks, news, events and connections.
Dynamics 365 enables quick replies to customer requests, building consistency and reassurance into your customer support. This makes managing your customers straightforward; helping your team to build better relationships and improve satisfaction. Dynamics 365 integrates your sales, marketing and financial systems to give your team a 360-degree view of your customers so you can better serve and support their needs and drive revenue.
Dynamics offer a complete financial management solution for small and medium-sized businesses, helping you adapt quickly to changing market demands and drive business growth. Dynamics 365 Business Central enables you to close books faster, deliver robust reporting, increase profitability with business intelligence, and ensure compliance.
Dynamics 365 for Marketing allows for your company’s marketing activity to utilise the powerful cloud-based capabilities of Dynamics 365; allowing end-users to create custom email templates, actionable surveys and forms all within one solution. Manage and create automated campaigns and events alongside Dynamics 365 for Marketing’s powerful lead management and reporting toolset to make engaged and informed interactions that will power your business’ success.
PSA brings strong project management functionality to the Dynamics 365 solution, allowing for in-depth project planning; as well as deep-level sales, operations, time and resource management. Customer engagement is at the core of PSA, making it an ideal platform for ensuring your company’s projects meet all your client needs, whilst maximising team collaboration and efficiency.
Make use of Dynamics 365's full integration potential with many of the essential Office 365 applications including Excel, Word and SharePoint.
Engage with your data on a whole new level through Power BI's detailed reporting functionality. Produce detailed, real-time dashboards comprised of actionable charts and data reports to ensure all your business actions are well informed and accurate.
Fully harness the power of Microsoft's AI-powered Cortana Intelligence Suite to effectively analyse your company's data to engage in automated, intelligent action to power your company's success.
Use PowerApps to create bespoke business apps to expand your solution's capabilities through task and process automation applications, allowing your company to embrace a Common Data Service (CDS)
From the outset, we made a decision to value quality over quantity. As a result, we are hard to beat in terms of the personal attention and continuity of support we offer to our clients.
Our people, products, and processes have all been chosen to match the needs of financial and professional services. We only hire ERP consultants with an accounting background, ideally those with technical expertise in professional services.
12/12/2017
Events & Webinars
City Dynamics Dynamics 365 V9 Webinar from City Dynamics on Vimeo.
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