Microsoft Licence Prices

Annual and Monthly pricing for common Microsoft products. One handy page to view the prices of the Microsoft products that we offer and support.

Microsoft Dynamics 365 Licence Costs

Up-to-date UK Microsoft Licence Prices

As Microsoft sell a vast range of software licences, it can often be hard to keep track of the latest price changes, so this page groups together the most commonly purchased Dynamics 365, Power Platform, Microsoft 365 and other licence prices, including those for charity and not-for-profit organisations.

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If you have any questions about Microsoft licence costs, why not get in touch with one of our experts to discuss the right options for your business.

Microsoft Dynamics 365 Sales

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)
Dynamics 365 Customer Service Professional

£38.40

£40.32

£46.08

Dynamics 365 Customer Service Enterprise

£80.70

£84.74

£96.84

Dynamics 365 Customer Service Premium *

£149.90

£157.40

£179.88

Dynamics 365 Team Member

£6.20

£6.51

£7.44

Dynamics 365 Customer Service Attach **

£15.40

£16.17

£18.48

*Add additional App functionality to an existing Base Licence. For more information, visit the Microsoft Dynamics 365 Sales page.

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Microsoft Dynamics 365 Customer Service

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Dynamics 365 Sales Professional

£50.00

£52.50

£60.00

Dynamics 365 Sales Enterprise

£80.70

£84.74

£96.84

Dynamics 365 Sales Premium

£115.30

£121.07

£138.36

Dynamics 365 Team Member

£6.20

£6.51

£7.44

Dynamics 365 Sales Attach *

£15.40

£16.17

£18.48

* Premium includes Dynamics 365 Contact Center functionality ** Add additional App functionality to an existing Base Licence For more information, visit the Microsoft Dynamics 365 Customer Service page.

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Microsoft Dynamics 365 Sales & Customer Service

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)
Dynamics 365 Sales Professional

£50.00

£52.50

£60.00

Dynamics 365 Customer Service Professional

£38.40

£40.32

£46.08

Dynamics 365 Sales Professional & Customer Service Professional Attach *

£65.40

£68.67

£78.48

Dynamics 365 Sales Enterprise

£80.70

£84.74

£96.84

Dynamics 365 Customer Service Enterprise

£80.70

£84.74

£96.84

Dynamics 365 Customer Service Enterprise & Sales Professional Attach *

£96.10

£100.91

£115.32

Dynamics 365 Team Member

£6.20

£6.51

£7.44

* Add additional App functionality to an existing Base Licence For more information, visit the Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Customer Service pages.

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Microsoft Dynamics 365 Field Service

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)
Dynamics 365 Field Service

£80.70

£84.74

£96.84

Dynamics 365 Field Service Contractor

£38.40

£40.32

£46.08

Dynamics 365 Field Service - Resource Scheduling Optimization

£23.10

£24.26

£27.72

Microsoft Dynamics 365 Contact Center

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Dynamics 365 Contact Center

£84.60

£88.83

£101.52

Dynamics 365 Contact Center Digital

£73.10

£76.76

£87.72

Dynamics 365 Contact Center Voice

£73.10

£76.76

£87.72

Dynamics 365 Contact Center add-on for Dynamics 365 Customer Service

£69.20

£72.66

£83.04

Dynamics 365 Contact Center Digital add-on for Dynamics 365 Customer Service

£57.70

£60.59

£69.24

Dynamics 365 Contact Center Voice add-on for Dynamics 365 Customer Service

£57.70

£60.59

£69.24

Dynamics 365 & Power Platform Additional Capacity (Dataverse)

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Dataverse Database Capacity add-on

£30.80

£32.34

£36.96

Dataverse File Capacity add-on

£1.54

£1.62

£1.85

Dataverse Log Capacity add-on

£7.70

£8.09

£9.24

Power Apps and Power Automate capacity add-on

£38.40

£40.32

£46.08

Microsoft Dynamics 365 Customer Voice

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

For customers already using selected Dynamics 365 Applications

Free

Free

Free

For customers not using selected Dynamics 365 Applications

£153.80

£161.49

£184.56

Microsoft Dynamics 365 Customer Insights

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

For organisations already using a qualifying Dynamics 365 application

£769.00

£807.45

£922.80

For organisations without any other qualifying Dynamics 365 application

£1,307.20

£1,372.56

£1,568.64

Additional Contacts - Interacted People

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

10,000 - 50,000 Interacted People

£192.20

£201.81

£230.64

50,000 - 250,000 Interacted People

£230.70

£242.24

£276.84

More than 250,000 Interacted People

£769.00

£807.45

£922.80

Additional Contacts - Unified People

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

100,000 - 500,000 Unified People

£1,537.90

£1,614.80

£1,845.48

500,000 - 2,000,000 Unified People

£1,153.40

£1,211.07

£1,384.08

More than 2,000,000 Unified People

£769.00

£807.45

£922.80

Microsoft Power Apps

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Power Apps Per App Plan

£3.80

£3.99

£4.56

Power Apps Premium

£15.40

£16.17

£18.48

Power Apps Pay-As-You-Go Plan

£8.10 TBC

£8.10 TBC

£8.10 TBC

Dynamics 365 Use Rights

Free *

Free *

Free *

Power Apps Basic

Free **

Free **

Free **

* Selected Dynamics 365 Enterprise licences provide Power Apps use rights that allows for the running of Power Apps within the context of the respective licence ** Selected Microsoft 365 and Office 365 licences include Power Apps access. For more information, visit the Microsoft Power Platform page.

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Microsoft Power Automate

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Power Automate Premium Plan

£11.50

£12.08

£13.80

Power Automate Per Process Plan

£115.30

£121.07

£138.36

Dynamics 365 Use Rights

Free *

Free *

Free *

Use Rights

Free **

Free **

Free **

* Power Apps, selected Dynamics 365 and Windows licences grant limited access rights to Power Automate functionality. ** Selected Microsoft 365 and Office 365 licences include limited Power Automate access. For more information, visit the Microsoft Power Platform page.

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Microsoft Power BI

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Power BI Free Account

Free

Free

Free

Power BI Pro

£10.80

£11.34

£12.96

Power BI Premium Per User

£18.50

£19.43

£22.20

Fabric Capacity

£ Variable

£ Variable

£ Variable

For more information, visit the Microsoft Power Platform page.

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Microsoft Power Pages

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Authenticated Users (100 users per site, per month)

£153.80

£161.49

£184.56

Anonymous Users (500 users per site, per month)

£57.70

£60.59

£69.24

Volume Pricing - Authenticated Users

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Tier 1 - One pack of 100 users (100 user minimum)

£153.80

£161.49

£184.56

Tier 2 - For 10,000 or more users, each pack of 100 users

£57.50

£60.38

£69.24

Tier 3 - For 100,000 or more users, each pack of 100 users

£38.40

£40.32

£46.08

Volume Pricing - Anonymous Users

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Tier 1 - One pack of 500 users (500 user minimum)

£57.70

£60.59

£69.24

Tier 2 - For 10,000 or more users, each pack of 500 users

£28.80

£30.24

£34.56

Tier 3 - For 100,000 or more users, each pack of 500 users

£19.20

£20.16

£23.04

For more information, visit the Microsoft Power Platform page.

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Microsoft Copilot Studio

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

25,000 Messages

£153.80

£161.49

£184.56

Microsoft AI Builder

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Capacity Add-on (1M Service Credits)

£384.50

£403.73

£461.40

Microsoft Dynamics 365 Business Central

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Dynamics 365 Business Central Team Member

£6.20

£6.51

£7.44

Dynamics 365 Business Central Essentials

£53.80

£56.49

£64.56

Dynamics 365 Business Central Premium

£76.90

£80.75

£92.28

For more information, visit the Microsoft Dynamics 365 Business Central page.

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Microsoft 365

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Microsoft 365 Business Basic

£4.60

£4.83

£5.52

Microsoft 365 Business Basic (No Teams)

£3.70

£3.89

£4.44

Microsoft 365 Business Standard

£9.60

£10.08

£11.52

Microsoft 365 Business Standard (No Teams)

£7.90

£8.30

£9.48

Microsoft 365 Business Premium

£16.90

£17.75

£20.28

Microsoft 365 Business Premium (No Teams)

£15.20

£15.96

£18.24

Microsoft 365 Apps For Business

£8.10

£8.51

£9.72

Microsoft Teams Essentials

£3.10

£3.26

£3.72

Office 365 E1 (no Teams)

£6.00

£6.30

£7.20

Office 365 E3 (no Teams)

£18.60

£19.53

£22.32

Office 365 E5 (no Teams)

£32.10

£33.71

£38.52

Microsoft 365 Apps For Enterprise

£11.70

£12.29

£14.04

Microsoft Teams Enterprise

£4.00

£4.20

£4.80

For more information, visit the Microsoft Dynamics 365  page.

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Microsoft Teams

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Microsoft Teams Essentials

£3.10

£3.26

£3.72

Microsoft Teams Enterprise

£4.00

£4.20

£4.80

Microsoft Teams Phone Standard

£7.70

£8.09

£9.24

Microsoft Teams Phone with Calling Plan

£13.10

£13.76

£15.72

Teams Phone with domestic and international calling

£26.10

£27.41

£31.32

Microsoft Teams Room Basic

Free

Free

Free

Microsoft Teams Room Pro

£30.80

£32.34

£36.96

Microsoft 365 Copilot

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Microsoft 365 Copilot

£23.10

£24.26

Not Available

For more information, visit the Microsoft 365 Copilot page.

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Microsoft 365 Copilot for Sales

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Microsoft 365 Copilot for Sales

£38.40

£40.32

Not Available

Step-Up Licence (Microsoft 365)

£15.40

£16.17

Not Available

Step-Up Licence (Sales Premium)

£23.10

£24.26

Not Available

For more information, visit the Microsoft 365 Copilot page.

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Microsoft 365 Copilot for Service

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Microsoft 365 Copilot for Service

£38.40

£40.32

Not Available

Step-Up Licence (Microsoft 365)

£15.40

£16.17

Not Available

Step-Up Licence (Sales Premium)

£23.10

£24.26

Not Available

For more information, visit the Microsoft 365 Copilot page.

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Microsoft 365, Dynamics 365 & Power Platform Charity & Non-Profit

Product Name
Price Per Month (Annual Commitment, Annual Payment)
Price Per Month (Annual Commitment, Monthly Payment)
Price Per Month (Monthly Commitment, Monthly Payment)

Microsoft 365 Business Basic

Donated

Donated

Donated

Microsoft 365 Business Standard

£2.30

£2.42

£2.76

Microsoft 365 Business Premium

£4.20

£4.41

£5.04

Office 365 Nonprofit E1

£1.92

£2.02

£2.30

Office 365 Nonprofit E3

£5.20

£5.46

£6.24

Office 365 Nonprofit E5

£13.60

£14.28

£16.32

Dynamics 365 Individual App (Base) Licence

£20.20

£21.21

£24.24

Additional Dynamics 365 App (Attach) Licence

£3.80

£3.99

£4.56

Dynamics 365 Team Member

£1.54

£3.99

£1.85

Power Apps per app plan *

£1.92

£2.02

£2.30

Power Apps Premium

£3.80

£3.99

£4.56

* Free for the first ten users

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Take your business to the next level with City Dynamics

Investing in a high-quality system is vital if you want your business to scale and thrive. Whether you are looking for a CRM solution or an ERP solution, or both, City Dynamics has a range of Dynamics 365 for SMEs solutions that can be tailored to meet your unique business needs.

Frequently Asked Questions

Microsoft Dynamics 365 is a comprehensive suite of business software applications provided by City Dynamics that can help small businesses streamline their business processes. By reducing the amount of time needed to spend on manual tasks, and therefore helping to improve productivity. With its intuitive user interface, it’s easy to use and can help you manage finances, sales, customer service, inventory, and operations. Microsoft Dynamics 365 is also scalable, meaning it can grow as your small business grows, making it a cost-effective solution that can help all small businesses manage their operations efficiently and reduce time spent on admin tasks.
Microsoft Dynamics 365 can be used for a variety of purposes including supply chain monitoring and financial, human resource and customer relationship management. It offers businesses a range of tools to help streamline processes, and provides valuable insights through its analytics and reporting capabilities. It’s highly customisable and can be tailored to meet the unique needs of businesses of all sizes, from small startups to large enterprises. With features such as automation, workflow management, and the ability to integrate with other Microsoft products, Dynamics 365 can help businesses increase their efficiency, reduce costs, and improve overall productivity.

City Dynamics can help you through the whole process of implementing Microsoft Dynamics 365. Our process involves having an initial call where we can ask questions to understand your business and what issues you are facing. We can then demo the system to you, showing you how the system can be tailored to your requirements and help to achieve your goals, from which we will then prepare a proposal. Once agreed, we start building the project based on your expectations and agreed timescale and create initial designs for sign off. During the main system configuration, we will connect to get your team engaged with the system, making sure they are comfortable and confident with the features. Our support team will be available throughout when the system is set live, ready to answer any questions helping you to independently engage with your system as soon as possible. There will then be a formal closure and handover to our dedicated support and managed service team.