How Microsoft Dynamics 365 Business Central, integrates with Microsoft 365 to deliver smarter, connected business management.

Welcome to our FAQ’s on Microsoft 365 and Dynamics 365 Business Central. Here you’ll find clear answers about how this powerful integration helps SMEs streamline finance, operations, and collaboration. From automating workflows to gaining AI-powered insights, discover how you can work smarter, faster, and more securely with Microsoft’s unified business management platform.

You’ll learn how businesses can:

Reduce manual data entry with real-time data sync
Accelerate financial closes using automated workflows
Enhance productivity by embedding tasks in Outlook, Excel, and Teams
Protect business data with Azure Active Directory security
Leverage AI-powered ERP for forecasting, reporting, and decision-making

If you’re evaluating the best ERP solution for SMEs in the UK or looking for ways to streamline operations with Microsoft tools, these FAQs should give you everything you need to get started.

What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a cloud-based ERP (Enterprise Resource Planning) solution designed for small and medium-sized businesses (SMEs). It unifies finance, sales, service, and operations into one scalable platform. With over 45,000 businesses worldwide using it, Business Central helps organisations improve efficiency, automate workflows, and gain AI-powered insights.

How does Microsoft 365 integrate with Dynamics 365 Business Central?

Microsoft 365 integrates seamlessly with Dynamics 365 Business Central to create a connected business environment. This integration enables: Real-time data sync between Outlook, Excel, Teams, and Business Central AI-powered automation with Power Automate, Copilot, and Agent Builder Embedded experiences like invoice approvals in Outlook or live data editing in Excel Unified security through Azure Active Directory This means SMEs can reduce manual data entry, speed up financial closing, and collaborate more effectively across departments.

What are the benefits of using Microsoft 365 + Business Central for SMEs?

The integration delivers measurable benefits for growing businesses: Faster financial closes with automated processes Real-time reporting and forecasting for better decisions AI-powered recommendations and task automation Secure, role-based access to all business data Increased productivity through familiar Microsoft 365 tools This makes it one of the best ERP solutions for SMEs looking to modernise their business operations.

Why should my business choose Microsoft Dynamics 365 Business Central?

Cloud-first ERP built for SMEs – scalable and cost-effective AI capabilities for smarter decision-making and workflow automation AppSource ecosystem with thousands of extensions to customise solutions Deep Microsoft 365 integration to connect people, processes, and data

How does Dynamics 365 Business Central help automate workflows?

Business Central leverages Microsoft Power Automate, Copilot Studio, and AI to: Automate approvals, tasks, and notifications Eliminate repetitive manual processes Standardise workflows across departments Reduce errors and speed up business cycles This automation helps SMEs streamline supply chain management, accelerate financial operations, and enhance customer service.

How secure is Microsoft Dynamics 365 Business Central?

Security is a key strength. Dynamics 365 Business Central uses: Azure Active Directory single sign-on Role-based access control Enterprise-grade encryption Continuous compliance updates This ensures SMEs can protect sensitive business and customer data while maintaining consistent, secure access across Microsoft platforms.

What industries benefit most from Microsoft 365 + Business Central?

The solution is versatile and supports industries including: Retail and eCommerce Manufacturing and distribution Professional services Non-profits and public sector Financial services SMEs in the UK and globally also create custom vertical solutions via AppSource to match their industry-specific needs.

How much does Dynamics 365 Business Central cost?

Licensing costs depend on: The number of users (full or read-only) Required modules (finance, sales, supply chain, etc.) Whether insights are needed directly in Microsoft 365 apps While pricing varies, many SMEs find it more cost-effective than maintaining separate finance, CRM, and operations systems. The ROI comes from automation, reduced manual processes, and better decision-making.

How can I get started with Microsoft 365 + Dynamics 365 Business Central?

You can book a free consultation with City Dynamics to see how Microsoft 365 and Dynamics 365 Business Central can transform your business operations. Case studies are also available to demonstrate real-world results from SMEs in different industries.

Would you like to discuss Microsoft Dynamics 365 Licensing costs?

We recommend starting by understanding the licensing costs and options that best fit your business. Visit our Dynamics 365 Licensing Costs page or schedule a call with one of our City Dynamics team members. Click here to schedule a meeting.

To discuss anything else, please contact us and we'll be happy to help!

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