Deliver Exceptional Customer Experiences

Dynamics 365 Marketing Capabilities

Engage with customers one on one, at scale, to build meaningful relationships and grow your business.


Deliver Exceptional Customer Experiences

Customer experiences are critical whether your customers are individuals involving business-to-consumer marketing (B2C) or other businesses in the form of business-to-business marketing (B2B) — happy customers are loyal customers, and they impact your bottom line.

Getting Ahead

Engage Customers in Real Time

Moments-Based Interactions

Microsoft Dynamics 365 Marketing will enable your business to move up from the segment-based marketing campaigns to moments-based interactions to deliver a highly personalised experience for each individual.

Customer Journeys

Customer journeys can be triggered based on real-world interactions, like walking into a store and connecting to Wi-Fi, or be triggered by virtual interactions such as visiting a shopping site. The real-time nature of the journey ensures that you can respond to customers immediately and convert their expression of interest into a sale.


Dynamic 365 Marketing Overview

Enhance Experiences

End-to-End, Assisted by AI & Personalised

Real-time customer-led journeys
B2C and B2B marketing
Physical and digital channels
Dynamic, easy-to-use content editor
Experimentation and optimization
AI-recommended channels
Create engaging content enhanced by AI
Experiment to increase engagement
Improve marketing effectiveness

Getting Started

Here's how we can get you started in 3 simple steps

Step One

Book a Call

Step Two

Download Our Guide

Step Three

Explore Other Solutions

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