When a company adopts a new financial solution such as Microsoft Dynamics 365, it is important to manage it in a way that optimises results. Microsoft’s newly released public preview for their Power Platform Admin Center helps Dynamics users to do this, providing useful information, help and support. Here’s how this tool can best be leveraged to ensure efficient and reliable performance.
Self-Help and Support
The new self-help and support function is one of Power Platform Admin Center’s most valuable assets, providing Dynamics 365 users with a wealth of information to help them with not only any issues relating to Dynamics 365 but also any problems they may encounter with Power BI, PowerApps and Microsoft Flow.
This organic knowledge-base – constantly updated and fed by Dynamics 365 users and developers – allows organisations to remain on top of their solutions, whilst providing them with the means to address obstacles which cause costly downtimes. It is worth bearing in mind, though, that the function is only designed to resolve minor issues and more complex problems should be raised with your solution provider or dedicated support consultant.
A growing trend within the Dynamics 365 user base is organisations hosting multiple Dynamics 365 environments, usually for the development or testing of new functionality and updates. The Microsoft Power Platform Admin Center is set to provide these users with an all-in-one view of their active environments, allowing for the analysis and control of details as well as the control and establishment of admin and access rights.
By consolidating all the necessary controls over a company’s Dynamics 365 environments in one, easy-to-use platform, Microsoft is hoping to encourage more users to begin operating multiple live and development environments. Users will be provided with a greater understanding of new versions and features within Dynamics 365 as a result, without the risk of accidentally impacting ‘live’ data.
Comprehensive Solution Analytics
One of the most eagerly anticipated benefits of Microsoft’s Dynamics solutions (including Dynamics 365, GP and Business Central) is the integration potential with analytics solutions such as Power BI. However, whilst Power BI has the ability to provide an organisation with real-time, accurate and actionable reporting, Microsoft’s Power Platform Admin Center aims to provide users with analytical insight into Power BI itself.
What this means for organisations using Dynamics-integrated solutions such as Power BI is that they will have far greater control, insight and support for the solution. They will be able to gather key metrics for their Power Platform Apps (Power BI, PowerApps and Microsoft Flow) and understand exactly what they do, how they do it and who has the access to the controls for these apps.
Think that your organisation could benefit from a comprehensive solution that provides its end-users with this level of security and analytical control? Get in touch with us by email at firstname.lastname@example.org or by phone at 020 7065 6868 and begin exploring your business’ solution options.