Microsoft D365 Functional CRM Consultant

Job description

We are a Microsoft Gold partner based in the heart of London, and our mission is to improve the lives and business success of our clients. We do this by transforming clients’ businesses with Microsoft Dynamics 365 business solutions, allowing them to thrive, scale, acquire new businesses, expand into new territories and much more.


This is a fantastic opportunity if you are looking for a progressive career in consulting. Working in a small business, your role will be impactful and rewarding, and you’ll see our clients’ businesses transform through your hard work and dedication. You’ll be working closely with and supported by our talented team of consultants and you will be involved in all aspects of the project lifecycle.


You’ll be encouraged to progress your career by deepening your knowledge of Microsoft Dynamics 365 Business Apps through self-learning, passing Microsoft Certification, project experience and client engagement. As you gain confidence and competency, you will be rewarded with increasing responsibility and compensation.


You’ll be involved in all aspects of the project life cycle.

Microsoft D365 Functional CRM Consultant 

Responsibilities include

  • Participate in discovery workshops with various stakeholders to define scope and business requirements.
  • Involvement in different stages of the project cycle:
    • Create a fit/gap analysis of the business requirements and propose alternative solution for the identified gaps.
    • Create functional solution design to address business, interface, and performance requirements.
    • Prepare functional documents, process flows and presentations around the system design.
    • Implement solution; configuration and customise.
    • Create test documents.
    • Participate in end user training sessions.

We’re looking for someone who shares our Team Culture

  • We have a growth mindset, a passion for knowledge, and we want to learn and evolve.
  • We’re looking to progress our careers and have a keen interest in business and technology.
  • We invest some of our own time in developing our technical skills.
  • We care about our clients and colleagues and are sincere in supporting them to solve their issues and celebrate with them in their successes.
  • We’re great communicators and can communicate and engage with people at all levels of an organisation to build productive relationships.
  • We manage our time effectively, know how to prioritise our workload, and work towards completing tasks within given deadlines.
  • We’re willing to travel to client sites, locally, nationally, and internationally.
  • We engage with different sources to keep abreast of new emerging Microsoft Technology through online training courses, conferences, blogs, social media – Twitter feeds, LinkedIn etc.
  • We have a positive and cheerful outlook to life.
  • We regularly have fun social and wellbeing events together.
Microsoft D365 Functional CRM Consultant 

Knowledge and experience requirements

  • Experience in delivering a cloud-based CRM technology.

What we offer you

  • We will train and support you to gain your Microsoft Certifications.
  • Working within a small business, your role will be impactful and purposeful, and you will see the impact of positive changes you’ve made to businesses.
  • You’ll have exposure to the full lifecycle of a project.
  • You’ll have exposure to a variety of projects using different technology.
  • You’ll be encouraged to progress your career through project experience and passing Microsoft Certifications.
  • We have a great work environment with a WeWork office, where there are lunchtime and evening social and wellbeing events. We also regularly organise social and fun evenings.
  • Hybrid working options, where you have an office and option to work from home, best of both worlds!